European Tan and Spa

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CLOSED NOW - Opens at 9:30am

I gave 1 star only because I couldnt give 0. I came here to get a Brazilian wax. The esthetician did a decent job, but upon checking out, I was charged $30 more than I was quoted. I understand up charges, especially when doing body waxing. BUT there was no reason for such an up charge, as I was already on a monthly schedule elsewhere. I asked to speak to someone about this issue, and it was almost a week before I got ahold of anyone. The owner not only didn't care about my service satisfaction, but was blatantly rude and unwilling to do anything to fix the issue. Not that I would go back. Several areas were missed that I had to wax myself at home and I noticed that the treatment room cleaning schedule(posted on the door) hadn't been filled out for a month. Don't waste your money, they don't care about the client, just the money they can scavenge.

I found this to be a very nice Salon with extremely friendly people. I never had a rude experience. I have brought my children in on multiple occasions when getting waxing done, when I did not have a sitter, and they were overly accommodating. Not sure what the other bad reviews are about, but I am wondering if they are even referring to the right place?!