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Reviews

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Bridget L.

12/12/2020

Provided by YP.com

In March 2020 I purchased a vehicle from A+ Auto. After several months of searching the right replacement, the owner Gabe found me a 7 passenger vehicle perfect for my family. Their attention to detail and exceptional customer service is why I’ve continued to be a repeat customer of over ten years. I have only positive things to say about their business and their service. Several friends that I have recommended have been pleased with them as well. I will only ever purchase vehicles and have them serviced by A+ Auto. Thank you for your dependability, honesty and trustworthiness!

AC
Adam C.

07/06/2018

Provided by YP.com

Just had 4 tires installed. Service was quick. Price was outstanding. The service guys were friendly and polite. A+ also handles all the maintenance and repairs for ALL of my fleet vehicles. I never have any issues.

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Wade R.

06/11/2016

Provided by YP.com

Went there to get me AC fixed. Service and everything was great until I left and my car broke down at the light down the street. Cranked it back up and made it home. Come to find out when they repaired my AC they disconnected a plug in order to get to it and when they were finished they didn't put it back completely. So when I started my car up it didn't run as good as before. I called them after my car broke down and the dude from the desk had no remorse and said my car was driving bad before I took it to them. He told me they could fit me in 4 days later. I took it home and found the problem and fixed it myself. Terrible place.

RR
Rob R.

09/23/2014

Provided by YP.com

Great place! I have used for years and they keep adding great staff. Gabe and John are the best. They really take care of the customer and are very fair on price.

TP
Tiffany P.

02/10/2014

Provided by YP.com

I absolutely love this place. I wouldn’t take my car any place else. Gabe is the most down to earth, caring, and polite person I have ever dealt with.. He treated me like a person, and took his time and explained everything to me. Being a women and not feeling like your being hagged is the best feeling in the world.

M
macclepg

10/25/2013

Provided by YP.com

BUYER BEWARE.GOOD CUSTOMER SERVICE. WARRANTY MEANS NOTHING

$400 brake pads+oil change+ rotors



I went to this business as per their reviews.

I had my brakes looked over and brake pads replaced with a oil change.

$200 which seemed high but the rep said it included a warranty. Did not mention my rotors.

The next day my car began clicking on the brake.. I go back and they drive it around, no clicking anymore.. They apparently sanded down the rotors.. I asked "Do I need rotors? "Maybe next time they said".



The next day it was worse! They were not available to fix the problem then, nor did I have time to drive all the way back. Saturday I went to a Brakes for Less and lost my warranty to have them help. The mechanic explained that whoever worked on my car put some lubricant on top of the problem and filed down the rotors so much that they couldn't even be saved. So I had to replace them which should have been done in the first place. The overall problem was my calipers.

Brakes for Less +1

They should have recommended changing the rotors in the first place,they should have corrected the issue at my second visit.

L
lizzylou92

05/02/2013

Provided by YP.com

I took my car to a local dealership and was told it would cost me $2100.00 to fix it. My brother recommended A Plus Auto Service. They fixed my car for $1500.00 a $600 savings. Not only were they cheaper but the dealership told me I needed work done that A Plus said was unnecessary. Cheaper and honest! My car is running beautifully. Everyone was friendly and helpful.

A
anthonyc

01/18/2013

Provided by YP.com

Consummate professionals- The staff at A+ is friendly and knowledgeable.

Value- Thier prices are competitive on parts and services when researching on the internet.

Getting it right- I have been taking my car to A+ for the past three years for services ranging from the routine to those that require diagnostics. They have fixed my car to my satisfaction each time.

Military friendly- I am going to miss having a go-to mechanic, especially one that gives a discount for military.

R
rainescr

01/15/2010

Provided by YP.com
Trustworthy, personal, and cost-effective service

A Plus Auto Service provides personal, cost-effective service, and I trust the mechanics. That trust is very important to me. As a single woman, I feel that they are being honest and not overcharging me.



I initially started using A Plus Auto because I knew one of the mechanics and was impressed that they were able to keep my older car running for many more years than I thought possible. The car was 14 years old when I donated it to charity and it was still running.



A Plus Auto has also worked on my 1993 Honda and 2003 Camry. I appreciate that they are fast and, if I call to schedule an oil change, they are usually able to get me in and out quickly. They provide a nice lobby area to sit in while you wait.



Their prices on parts are good and they are good about telling you what work is necessary, what is going to need to be done. They also keep you on your preventive maintenance schedule, which I appreciate.



Ms. Summers

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chsreviewer

06/12/2009

Provided by YP.com
Beware of A Plus Auto Service

I took my car in to have the air repaired. They over charged me (confirmed by other local shops), then argued with me about the other mechanics qualifications! Completely unprofessional and rude. Rodney, the guy I spoke with, lost my business for this company and hopefully you will stay clear of A Plus Auto on Montague!

I should have gone to Geralds... "Where they know how to treat a lady!"



Beware of A plus Auto and their overbilling practices!

claimed iconBusiness Response09/21/2009

I am always deeply dissapointed when a customer is not satisfied with our work. Though we cannot always be the cheapest, we strive to do a professional job at a fair price for the type of customer who wants a job done Right. As soon as this customer said that we were priced too high, I also checked with local competitors and found our pricing to be right in line with other facilities. Unfortunately this customer was receiving her information from a relative who said that he could and we should be willing to do the work for less. This sometimes works well, but many times we end up making the same repair plus the damage done because of the lack of correct diagnostic procedures and equipment. We are not backyard mechanics who are willing throw cheap parts on at discount prices. We are professional technicians whose #1 Goal is to get it RIGHT the First Time.

This listing has been claimed by a business representative.
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blake96

03/04/2009

Provided by YP.com
Thank You from the Blakes

Thank you so much for all you do to keep our cars on the road. It means so much to us to have a mechanic we know is honest and whom we can trust.

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ninee64

11/27/2007

Provided by YP.com
Good Coupon

I love the website and they have first time coupon to use,too.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Auto Parts Auto Repairs
Brands
AC Delco, ACDelco, [email protected]
Payment method
discover, mastercard, visa, amex
AKA

A+ Auto Service

A+ Auto Svc

Social Links
Categories
Automobile Air Conditioning Equipment-Service & Repair, Auto Repair & Service, Automobile Parts & Supplies, Brake Repair, Wheels