ARS/Rescue Rooter provides Charleston with expert heating, air conditioning and plumbing services. Have an emergency AC repair or plumbing need? Call ARS/Rescue Rooter 24/7!

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

AA
Alexa A.

10/13/2018

Provided by YP.com

Moron technicians. Worthless customer service. Too many things wrong to report. I cancelled my service agreement in May. Still waiting on refund. I’ve called countless times and am always told something different. I keep being told management will contact me but no one has. This company is ridiculous! I’d give 0 stars if that was an option.

DD
David D.

08/04/2016

Provided by YP.com

These people make Comcast customer service look good. Eighty plus tear old w maint contract on three year old unit calls them at 1pm almost hundred degree day to get service call on unit that quit working. They just show up after 8pm. They work on wrong unit- actually neighbors and they are told they were working on wrong unit while they were doing it. They finish, charge 85 year old lady almost $200 and leave. No cold aur was coming out vents when they left and they were told it was still not working. Over 90 degrees in residence and 85 yr old lady had to go sleep on neighbors couch. Next day ARS called and comes back. This time charges over $400. Attempted to talk w local mgt and all calls totally ignored. Had repair receipts showing serial numbers that proved they worked on wrong unit tge first time. Had to involve ARS corporate out of state to get the local ppl to even talk to me and eventually make things right.

KW
Kimberlie W.

06/22/2015

Provided by YPmobile

Called on a Friday to get my ac looked at and then got a called during my time frame saying they are over booked don't waste your time calling these people horrible service

More Business Info

24/7 Service Available. Call Now!

Hours
Regular Hours
Mon - Sun:
Services/Products
  • Gas Furnace - Install
  • Tankless Water Heater Install
  • Heat Pump Install
  • Water Heater Install
  • Electric Furnace - Install
  • Central A/C Install
Brands
ARS / Rescue Rooter
Payment method
all major credit cards
Categories
Sewer Contractors, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Air Duct Cleaning, Air Quality-Indoor, Building Contractors, Cleaning Contractors, Drainage Contractors, Duct Cleaning, Heating Contractors & Specialties, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers
Other Information

Commercial: Yes

Emergency Service: Yes

Insured: Yes

Licensed: Yes

Residential: Yes

Services: Gas Furnace - Install, Tankless Water Heater Install, Heat Pump Install, Water Heater Install, Electric Furnace - Install, Central A/C Install