Mr. Rooter Plumbing of Greater Charleston

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In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price, for honesty, and for caring about customers’ homes. For that reason, Don Dwyer, the founder of The Dwyer Group family of franchises, chose to pursue Mr. Duck about taking his business nationwide. David Duck sold Mr. Rooter Plumbing to The Dwyer Group in 1989, but he never left the company—to this day, Mr. Duck is the proud owner of the very original Mr. Rooter Plumbing in Oklahoma City. This says everything about who we are in a nutshell: "At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every area of our lives. It’s just the plumbing that’s made us famous." Our only priority is to provide the highest level of customer service. That’s why our service is world-class, unmatched by any plumbing company in the industry. From the moment you call our office to the moment we leave your home, Mr. Rooter Plumbing strives to give you the simplest, most stress-free experience you’ve ever had. Plumbing emergencies are enough of a headache without dealing with an ornery customer service rep or repairman. We offer a warm voice, a courteous call, and a convenient process. We make your emergency a priority for us, scheduling service as quickly as possible to resolve your problem. Our plumbers are the same way—they treat your home with respect and consideration. We wipe our feet on our own mats, we wear shoe covers before entering your home, and we’ll offer you an honest assessment of your plumbing situation and how much it will cost to handle it. Our prices are flat-rate and upfront, so you don’t have to worry about inflating prices as the job goes on. We always listen to each other and to our customers with the intent to truly understand and to acknowledge that what is being said is important to the speaker. We also endeavor to respond quickly to our customers’ needs with honest, upfront commitments. These values and the practices based on them are the foundation of our service, our philosophy, and our daily lives at Mr. Rooter Plumbing.