Hyatt Place Richmond/Arboretum
201 Arboretum Pl, North Chesterfield, VA 23236
Reviews
06/02/2015
Provided by YP.comI had an edible arrangement of cut fruit delivered to family members who were staying at the Hyatt Place Richmond/Arboretum. The hotel staff didn't deliver the arrangement to the room or notify the recipients it was there. When I discovered this and contacted the hotel, the person who answered the phone confirmed the hotel had received it but, had not delivered it to my family. He apologized and as an excuse said "the hotel computer system had been down the day before". He offered no form of compensation. I asked to speak to a manager and was told that the manager was currently "busy totaling up receipts" but, would call me ASAP. I never received a call from the manager or any further communication from the hotel. Very disappointing!
More Business Info
- Hours
- Regular Hours
MONDAY-SUNDAY
- Extra Phones
Fax: 804-560-1703
TollFree: 800-833-1516
- Brands
- Hyatt Place
- Other Links
http://www.hyatt.com/en-US/hotel/virginia/hyatt-place-richmond-arboretum/ricza
https://www.hyatt.com/en-US/hotel/virginia/hyatt-place-richmond-arboretum/ricza
https://www.hyatt.com/hyatt-place/en-US/ricza-hyatt-place-richmond-arboretum
- Categories
- Hotels, Lodging, Meeting & Event Planning Services
- Other Information
Price Range : Average