Southern Connecticut Restoration

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Great and great to work with... I don't know what happened with the other review but my experience was the complete opposite. They were prompt, clean, and professional. I would highly recommend them for home construction and repair.

I would not recommend Southern CT Restoration. My insurance company called them in when I had a pipe burst. They damaged my oven. At first, they told me they would take care of the repair and told me to get an estimate. It cost me $75 for the repairman to come out and write up an estimate. Once I faxed it to them, their story changed and the owner, Joe Zichichi, denied it was their fault and refused to pay. They also left nails and box cutter blades in my driveway for us to run over with our cars ... or for my young children to hurt themselves on. They did a terrible job of boxing up my contents, labeling boxes with things like "TV room"... leaving me to sort through 20 boxes to find items we needed. This happened in January and they boxed up all of our winter boots, etc. with no warning. They told us they were going to pack up one cabinet area, then proceeded to instead pack up the entire basement without giving us any opportunity to retrieve items... such as our computer modem. I guess they figured we wouldn't want to go online again for a few months until our basement was repaired. They took no steps to put up plastic sheeting to close off the damaged area as the removed sheetrock, etc., causing my entire house to filled with heavy dust and debris. When I raised these issues with Mike Puglisi, who was the foreperson, he walked away while I was talking to him. They removed the most minimal amount of wet drywall they could, leaving areas that were still wet days later. I had to pay to have a mold specialist come in and test my home. He ultimately found a lot of moisture behind the walls in the insulation and the entire area needed to be gutted by a mold remediation company at a huge expense. Overall, I found them to be rude and unprofessional. Since the insurance company is paying them, they just don't care.