GDC Fine Jewelry / Manufacturers

Write a Review724-864-5000

THIS APPLIES ONLY TO WATCH REPAIR. They may be excellent for other things.

Stopped by to see how much it would cost to replace the glass face of my wristwatch. They said they send watches to someone at another location for repairs and estimates, and that it could take a couple weeks. After 4 weeks they called to say it would be $80. I told them no thanks, I'd like to just come pick it up and not have it repaired. It took another 3 weeks before it was back at their store for pickup. Then I took it to a jeweler in Greensburg on a Saturday. They gave me a price on the spot of $30 for the repair and said it would be done in a week. I'm giving GDC 2 stars instead of 1 star because the young guy who was there when I picked up the watch was very patient and polite, and took the time to show me some other new watches that they had available for sale, in case I decided to buy a new one instead of repairing the old one.

The customer service there was very poor they were extremely rude they even said you don't have to come back to the store if you don't like us instead of putting sterling silver on my husband's ring that needed to be enlarged they put another material and I had to take it to a second store who said that they ripped us off I would not recommend them to anybody they ruined my engagement ring by scratching when they sized it wrong the first time and then had to resize it a second time and scratched it and I have reported them to the Better Business Bureau