Gwatney Buick GMC

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Absolutely Horrible repair shop to do business with. Will quote you prices for repairs when nothing is wrong with the vehicle. Ended up with shock and strut parts, that cost roughly $250, that I was told needed to be repaired on my car. Got a second opinion, and that was not the case! Shocks and struts were just fine. Needed a transmission flush, and the "technician" failed to put enough transmission fluid in my car. could have caused major damage if I didn't pay attention to the faint rattling noise coming from my hood. They called themselves replacing a thermostat, and engine went completely hot after a few days. They said the end part of the hose was shot. What trained mechanic puts a worn out hose back on a vehicle?? Instead of the service manager accepting responsibility for the mistake, he tried to blame it on a bad radiator hose, instead of maybe thinking that it may have not been attached properly. Additionally, the service manager, David Sample, tried to re-neg on an agreement that I'd only have to pay for half of the cost of the radiator. I had to get the cops involved. The sad part is that all of this happened and the service representatives were all aware of exactly what was agreed upon the day prior. I highly advise that anybody who wants to maintain their vehicle in working condition does NOT conduct business with Gwatney. They are bad for business, and their professionalism is completely shot. I don't even think a single star is worth their lack of good service and professionalism. This business is being reported to the Better Business Bureau, and there was a complaint made to GM. Please spare yourself the trouble, and go to a reputable service and repair shop.

Had my truck four months and the rear gear caused the transmission to go out. I had to spend $3700 because the warranty was for 60,000 and I was at 64,000. I only had my truck 4 months and nobody would help me, they only wanted my money. Bad customer service.