Prestige Audi

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I bought my CPO Q7 online after looking at the ~20 pictures on eBay. It appeared to be in excellent condition and only 35K miles! We even did a telephone walk around inspection. Shipped by their carrier. It has been a HORRIBLE experience. The Q7 has had amateur grade body work done, 3 out of 4 rims had scratches beyond curb rash (this is the ONLY thing Prestige has paid to have repaired via resurfacing). There were rusted dents over the rear hatch and multiple scratches elsewhere. Prestige blatantly implied that it must have happened AFTER my Q7 left the lot (I have pictures of my Q7 covered in mud sitting behind the rollback truck).



This truck was a CPO performed by Prestige Audi. On arrival, besides all the paint and rim issues, I noted multiple mechanical issues. (the salesman did not return my calls for days). I took it my local (1 hour away) Audi dealer. So far my newly CPO Q7 has required both rear view mirrors, a rear acoustic sensor, part of the sunroof, rear climate control display, an A/C blower motor, wiper blade, MMI knob, etc. The local dealer has been wonderful! He said there was no way this Q7 should have been CPO in it's current condition. They sent an estimate to Prestige who refused to pay the dealer cost to fix the terrible paintwork already done and the rusted dents.



Now I am having to deal with Audi of America. I have countless hours wasted on what should have been a wonderful experience.