El Beauty Supplies & Mall

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I agree with the previous post. Dirty, too many products, and they over charge you. I guess they need the money so, I will pray for them. And stole a hair bag out of the hair I was buying. I did not realize it until I got home. I wish I would have seen these post earlier. (:o(

BEWARE! They will charge you for items that you did not agree to buy; threaten you if you do not pay. The place is filthy and the clerk is nasty. WORST EVER!

WORST BUSINESS PRACTICE SEEN TO DATE!

Wish I could give them negative stars.



I came here on 5/9 looking for pre-twisted hair. After looking for 5 minutes she said the come back tomorrow during business hours and she could find what I needed (fair enough-it was about 5 min after closing). So when I arrive today (5/10) she is doing a sew in (on a friend or relative) and tells me that her daughter is coming in 10 min and she will then look for it (she actually told me that she didn't bother looking because I wasn't there when she opened and she figured that I wouldn't come back).15 MINUTES LATER I had to send my hubby and kiddos to the nearby grocery store for snacks and a bathroom break. They had enough time to go to the grocery store, use the restroom, walk up and down the aisles, get snacks and then go back to the car, and she STILL HAD NOT LOCATED THE STOCK THAT I WAS LOOKING FOR. She showed me one pack of what I was looking for but then said that she couldn't find the box that the rest of the hair was. She offered to order it for me. I declined (after all, I saw what I wanted online and was trying to avoid the wait time. I left. While outside, hubby asked me if I got what I wanted and I gave him a curt NO! This lady actually came outside the shop to tell me that "I don't need to have an attitude like that" and "I should be grateful"...grateful for what? That your shop is so full of expired and ill kept product that you can't even find something that a customer wanted? She acted as though this was a act of goodwill, like she would have given the product to me for free should she actually find it. I was beyond livid that not only was my time wasted, but that she was so disrespectful and indignant. After reading the other review, I might have been better off not buying anything (thanks to the disorderliness of this "businesswoman" (and I use that word VERY LOOSELY)





Bottom line: If you don't like someone and don't know how to tell them, send them here. I'm sure they'll get the message.

DONT GO HERE!

If I could, I would not even give this place 1 star.



I came here to buy hair from this business. The sales women brought me to the back and showed me only one brand which I eventually bought 3 of. I looked up the brand online and noticed they normally cost about $6.50 each yet she charged me $14 each and there was not a price tag attached to any of the packages of hair I bought! When I came back to the store that day I politely asked to exchange for a cheaper set of hair which she told me there was none available in my color and that refunds were unavailable. I asked to go look for myself and found another brand of hair in my color for $20.00 cheaper so I asked the woman in charge if I could just exchange the hair and she said yes, however, she refused to give me any of the money back that she would owe me for the exchange. With that being said I was unsure on if I would accept the exchange without money or just keep the hair I previously bought when she interrupted me with "So what do you want to do?You know I have someone waiting on me right now?" I took the hair I originally bought but am not satisfied with the pressure to buy overpriced items, improper and disrespectful customer service, and lack of advertised pricing on the bags of hair I bought I received.