Firestone Complete Auto Care
5758 Rufe Snow Dr, North Richland Hills, TX 76180
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Reviews
04/25/2015
Provided by YPmobileCliff Keller is the store manager of the Firestone Complete Auto Care at 5758 Rufe Snow Drive, North Richland Hills, TX 76180-6138. He is highly charming and can manipulate words to instill a sense of trust, but for customers who he thinks he can undermine, he will do so. He explicitly lied to me stating he would install all four Bridgestone tires on my vehicle. He reiterated the statement prior to me signing the merchant copy to my receipt. The employee who helped check my account balance out, inquired about the two Continental Pro Contact tires on my invoice (which were close to Bridgestone quality pricing) Keller immediately replied, "What? Oh, how did I get that on there? Oh, just delete that." The two front tires are clearly Continental Pro Contact tires. When I stated Keller had made the four Bridgestone tires statement, he vehemently and rudely retorted back he never made such a statement. The discrepancies within Keller's statements made on April 24th and April 25th of 2015 abound. Keller's actions have infinitely sealed the lack of quality in Firestone's reputation as both a brand and business. I was hoping this recent stop at Firestone service facility would make right all the wrongs from previous experiences with other Firestone locations throughout Texas, but unfortunately, it has only cemented how much the genuine care for people is lacking at Firestone, especially at the Firestone Complete Auto Care on 5758 Rufe Snow Drive, North Richland Hills, TX 76180-6138. Cliff Keller, would you have treated your mother, daughter, or the young lady friend who visited you inside your store the same way? You clearly attempted to deceive me. Your employee who caught the huge discrepancy with your statement is the only honest person at your facility.
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 817-281-0129
TollFree: 800-997-9115
Call Us: 800-997-9115
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- amex, discover, master card, visa
- Other Link
https://local.firestonecompleteautocare.com/texas/north-richland-hills/5758-rufe-snow-dr/
- Other Emails
- Social Links
- Categories
- Automobile Diagnostic Service, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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