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Reviews

JD
July D.

07/12/2016

Provided by YP.com

Abusive business, encouraging cheat and defrauding behavior. I am utterly disgusted. As a first time customer to A.M. Lee Jewelers, I stopped in for a battery change and gold battery strap replacement of my Omega watch. The young salesman possessed an attitude of indifference and disparaging behavior, irritating and a red flag. After a week with no follow-up I stopped in and was told that a total overhall would cost $300-$400. What? I was stunned. At no point did I request an overhall, nor did I request a replacement gasket, nor did I even remotely request tampering with and breaking the micro-processor. When I stopped in again to pick up my watch the older salesman was dismissive and refused to acknowledge my issue. I am thoroughly disgusted that the young salesman took such harsh advantage of me resulting in a situation that will now cost me hundreds of dollars to fix elsewhere. This family business is offensive and will cheat and defraud customers if allowed.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Fax: 847-291-1786

TollFree: 800-621-0409

Payment method
all major credit cards, cash, discover, master card, visa, amex, check
Location
Dunbrook Ctr
Other Email

Category
Jewelers
Other Information

Price Range : Average

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