Northshore Appliance Repair
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2787 Dundee Rd, Northbrook, IL 60062
2787 Dundee Rd, Northbrook, IL 60062
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04/09/2015
After spending 3 minutes looking at the issue the owner of this business told my wife that it would cost nearly $400 to repair my 13 year old refrigerator's ice maker. We decided not to repair without considering replacing the refrigerator and the owner said my wife owes him $79 for the service call. She did not want to pay this for the 3 minutes he looked at it and this led to him demanding payment. She said she was uncomfortable with him and asked him to invoice us and to leave our house. The owner refused to leave and demanded she pay him something, first $69 then $59. My wife said again to invoice us and that she was calling the police as he was refusing to leave. He eventually waited for the police and provided them with a phone number that did not work (I called to speak with him). We have no issue paying a service call fee but it should have been communicated up front. Threatening a customer is simply not acceptable and I strongly suggest that everyone steer clear of this company.
05/16/2014
I will use them again, I would also recommend. . Much more reasonable and definetly more reliable then most i have used in past
05/16/2014
I will use them again, I would also recommend. . Much more reasonable and definetly more reliable then most i have used in past
More Business Info
Affordable Appliance Repair. Your Satisfaction Is Our Goal!
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- Gas Dryers
- Gas Appliance Repair
- Balance Adjustments
- Vintage Appliance Repair
- Hinge Repair
- Leak Repair
- Household Appliance Repair
- Maytag Appliance Repair
- Microwave Repair
- Wiring
- Stackable Washers & Dryers
- LG Appliance Repair
- Washing Machine Repair
- Samsung Appliance Repair
- Stove Repair
- GE Appliance Repair
- Whirlpool Appliance Repair
- Spinner Repair
- Freezer Repair
- Kitchen Appliance Repair
- Dishwasher Repair
- Emergency Appliance Repair
- Frigidaire Appliance Repair
- Washers & Dryers
- Electric Washing Machine Repair
- Cooktop Repair
- Dryer Repair
- In Home Appliance Repair
- Electric Dryer Repair
- Refrigerator Repair
- Electric Appliance Repair
- Oversized Washers & Dryers
- Trash Compactor Repair
- Dryers
- Commercial Appliances
- Same Day Appliance Repair
- Front Loading Washers
- Combination Washers & Dryers
- Kitchen Hood Repair
- Refrigerators & Freezers
- Cooktops
- Ranges
- Freezers
- Wall Ovens
- Deep Freezers
- Refrigerators
- Ranges & Cooktops
- Dishwashers
- Stoves
- Trash Compactors
- Ovens
- Stackable Washers & Dryers
- Gas Cooktops
- Dryers
- Major Appliance Repair
- Commercial Appliances
- Washing Machines
- Coin Operated Washers & Dryers
- Gas Ovens
- Brands
- Amana, Frigidaire, GE, Hotpoint, In-Sink-Erator, Kenmore, KitchenAid, Maytag, Norge, Roper, Sears, Sub-Zero, Whirlpool, Wolf
- Payment method
- discover, master card, visa
- Accreditation
Better Business Bureau
- Other Link
- Categories
- Major Appliance Refinishing & Repair, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair