Empire Today® also commonly known as Empire Carpet® and Empire Flooring® and for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® serves residential and business customers with a wide selection of quality, name-brand products including carpet, hardwood flooring, laminate flooring, tile, vinyl flooring, and blinds and shades. Empireâ??s customers enjoy shop-at-home convenience, next-day professional installation on many products, great prices, and world-class service in about 75 of the largest metropolitan areas in the United States. With more than 3 million satisfied customers, Empire is dedicated to being the easiest way to get new floors.
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Reviews

S
sciona

08/04/2008

Provided by YP.com
HORRIBLE SERVICE

The salespeople are extremely rude and look at you like a floating dollar sign. If they feel you're 'not worth it', they rush through and just try to get out the door. Don't try to ask them to measure your rooms, either...unless you want to hear grumbling.



Better carpeting for half the price is available through competitors...just shop around.

W
wth4545

02/16/2008

Provided by YP.com
Anyone but Empire

We had a bedroom and hall installed about a year and a half ago. The installation was completed in three days due to not emough material being brought for the job. Within 6 months there was a wear pattern, moreso than the carpet that had been there 10 years. This was not cheap carpet, appx $1700 for a bedroom and hall. The complaint investigators came out and said the wear was normal. Sorry. I would not use Empire again. Their warranty sounds good but I doubt seriously if there is ever a corrective action taken.

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Extra Phones

800-588-2300

630-588-2300

Phone: 708-531-1165

Categories
Floor Materials, Blinds-Venetian & Vertical, Carpet & Rug Dealers, Carpet & Rug Pads, Linings & Accessories, Carpet & Rug Repair, Carpet Installation, Flooring Contractors, Hardwood Floors, Tile-Contractors & Dealers, Tile-Wholesale & Manufacturers
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