DSW Designer Shoe Warehouse
19500 Plummer St, Northridge, CA 91324
Reviews
06/18/2012
Provided by YP.comGreat customer service. I had no problem returning a pair of shoes to this store. After wearing the shoes twice, a seam started to separate. When I took them back near the end of the 30-day return policy period printed on the receipt, and mentioned that it had taken me a few weeks to find the receipt, the clerk and the manager both said they would have exchanged them or given a store credit without a receipt. Since I had the receipt, they credited the amount to the debit card used to purchase the shoes. Both were very polite and very apologetic about the defect in the shoe and it only took a few minutes for the entire transaction.
Love the store, love their shoes!!
More Business Info
- Hours
- Regular Hours
Mon - Tue: Wed: Thu - Sat: Sun: - Brands
- converse
- Payment method
- master card, visa, amex, cash, discover
- Location
- Plaza di Northridge
- Neighborhoods
- North Valley, Northridge, Northridge West
- Other Link
https://stores.dsw.com/usa/ca/northridge/dsw-designer-shoe-warehouse-plaza-de-northridge.html
- Categories
- Shoe Stores, Boot Stores