Diamond Jo is a high-energy casino, hotel, and entertainment destination. We offer nearly 800 slots, 27 table games, a meeting and event center, and four restaurants.
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Reviews

01/24/2011

Rude Staff - Will never return

We came on a bus with 50-60 people for an overnight trip and were greeted with one staff person stating 'Great - just what we need, another bus trip'. The majority of us were over 40 yrs old and just wanted to have some fun. They have a rule of 2 drinks per hour (which is fine), however, nowhere is this posted that I found. If you ordered a third within the hour, they just cut you off totally and said you 'looked' intoxicated. One was kicked out of the Casino early because he stated he was not intoxicated and asked for a breathalyzer. They finally gave him one 2.5 hours later only because he did a 'silent protest' by walking back and forth in front of the gate. They let him back in, but he was not allowed to order any drinks. Numerous people were cut off - they were not visably intoxicated and they were not being rude to anyone at all. We had one person that was ejected from the casino, that did put up a fuss, and the staff pulled him into a back room for 45 mins.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

TollFree: 877-323-5566

Phone: 641-323-7821

Phone: 641-323-7820

Phone: 641-323-7777

Phone: 641-323-7819

Payment method
amex, visa, discover, mastercard, all major credit cards
Categories
Casinos, Card Playing Rooms
Other Information

Parking: Free

Wheelchair Accessible: Yes

Alcohol: Wine, Beer

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