Diamond Jo Casino & Hotel
777 Diamond Jo Ln, Northwood, IA 50459
Reviews
01/24/2011
We came on a bus with 50-60 people for an overnight trip and were greeted with one staff person stating 'Great - just what we need, another bus trip'. The majority of us were over 40 yrs old and just wanted to have some fun. They have a rule of 2 drinks per hour (which is fine), however, nowhere is this posted that I found. If you ordered a third within the hour, they just cut you off totally and said you 'looked' intoxicated. One was kicked out of the Casino early because he stated he was not intoxicated and asked for a breathalyzer. They finally gave him one 2.5 hours later only because he did a 'silent protest' by walking back and forth in front of the gate. They let him back in, but he was not allowed to order any drinks. Numerous people were cut off - they were not visably intoxicated and they were not being rude to anyone at all. We had one person that was ejected from the casino, that did put up a fuss, and the staff pulled him into a back room for 45 mins.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
TollFree: 877-323-5566
Phone: 641-323-7821
Phone: 641-323-7820
Phone: 641-323-7777
Phone: 641-323-7819
- Payment method
- amex, visa, discover, mastercard, all major credit cards
- Other Links
- Categories
- Casinos, Card Playing Rooms
- Other Information
Parking: Free
Wheelchair Accessible: Yes
Alcohol: Wine, Beer