American Ambulance Service has been providing patient care for more than 32 years. The company serves patients in Connecticut and Rhode Island with pre-hospital and facility transportation. American Ambulance Service offers invalid coach, basic and advanced life support services, neonatal intensive care transportation and critical care services. It has an approved compliance program in place to maintain the standards of care while complying with guidelines set by the state and federal governments. American Ambulance Service has been providing EMS to the City of Norwich and is the exclusive EMS provider to the Mashantucket Pequot Tribal Nation and Foxwoods Resort Casino, the largest casino in the world.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

JB
James B.

08/15/2014

Provided by YP.com

The second you get their bill PAY IT!! 5 yrs ago, my mom required their services while visiting in the Norwich area. Months later she inquired, with American's office staff, the amount she needed to pay for their services. They repeatedly told her to wait for Medicare to pay -telling her the "government is very slow with payments". Then one day she pulled her credit report and found that American had turned her balance over to a collection agency!! Come to find out, American's office staff ASSUMED my mom had Medicare B due to her being on disability! My mother had Medicare A only and this effected her perfect credit! She immediately contacted AND PAID American Ambulance when she learned what they had done - and begged them to admit they had told her NOT TO PAY and admit their error and fix her credit - they refused, and her credit still remains tarnished!! Recently, at home, she required medical assistance during the night, but refused to call for an ambulance, opting instead to wait until she thought I was up for the day!! I asked her WHY she waited and she cried saying that she didn't trust Ambulance companies because of what American did to her! So again, please don't think twice - pay these people the minute you see their bill - if you have insurance that pays again - so be it - get a refund!!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Payment method
check, discover, all major credit cards
Category
Ambulance Services
Suggest an Edit