B & D Pool & Spa

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CLOSED NOW - Opens at 9:00am

Terrible - our experience was just awful! They literally did nothing (just look at the photos) and want to charge us several hundreds of dollars for doing nothing. We were quoted and ordered a clean pool with a working system. Ended up with the same dusty system and the same black water. Then we get a bill for that amount quoted, yet no work done per our order. We've been harassed ever since. They won't call us. We just get emails full of excuses. Now they want double the original amount quoted to do the original work they quoted us. - Make your own decision. We certainly won't be using them.

Bought a hot tub from them years ago and have had nothing but trouble with it since. When it was delivered, the lawn was completly tore up. The unit constantly shuts off, leaving us with recurring electric bills exceeding $600, calls for repair leaves us waiting weeks for someone to come out and look at it, the "repairman" often shows up without letting us know he is here, leaves connections unhooked. If you live in norwich and want reliable service and quality products, do your resesrch, ask current customers, and pay the extra to hire a competent, qualified company from out of town.

The very best pool & spa service I have ever had. Very friendly, answered all my questions and helped me purchase the chemicals I needed. HIGHLY RECOMMENDED!!!