Benjamin Franklin Plumbing Novato
22 Digital Dr Ste 1, Novato, CA 94949
Reviews
08/13/2015
Provided by SuperpagesI was very impressed with Ben Franklin Plumbing. I had a sewer line leak. BFP called in a plumber, Cree, within an hour. Cree replaced the cracked pipe in a couple of hours that day. He was a very quick, very knowledgeable and friendly. He is highly recommended.
08/10/2015
Provided by SuperpagesI originally met Dusty when he came to replace an outdoor faucet through Angie's List. He did the multi-point plumbing inspection and saw my leaking 40 gal. gas water heater. I knew it had been there before we moved in 16 years ago. And it was time. Dusty explained all about water heaters these days, and gave me prices on the various types and sizes available. Then came Skyler and Jerry who actually did the difficult job of cutting out the old w/h and bringing the new w/h up 2 flights of stairs. Space was limited but these guys did a great job and kept me informed all the way. All 3 guys were courteous, efficient, knowledgeable and I highly recommend them for any plumbing job. I would definitely call Ben Franklin Plumbing again. Skyler also helped me with my kitchen faucet which had low flow issues; he popped out a little part and now I have great water pressure! I called Dusty to replace an old toilet and my washing machine hoses. Dusty, Skyler & Jerry were so pleasant to work with.
07/23/2015
Provided by SuperpagesBen Franklin did a great job of replacing my sewer lateral using the trenchless process. They gave me a competitive price, showed up as scheduled and completed the work safely and efficiently. I was very impressed with the professionalism and capabilities of their field crew. The dispatcher and field supervisor were very responsive to my questions and communicated with me in a timely manner. I would definitely recommend them and consider them for future work. A job well done!
07/08/2015
Provided by SuperpagesGustavo C. performed a plumbing inspection of my home. I showed him a needed repair, and he showed me other items that needed attention. Together we determined which to accomplish first, and he returned the following day to complete that work. He proved knowledgable and efficient, while also warm, kind and respectful. I look forward to having him return and do further upgrades.
06/26/2015
Provided by SuperpagesOutstanding service on all ends: customer service reps, especially Cari and also Christine, get high marks for making sure that my problem was solved in the timeliest fashion possible. Not only that, but they were cheerful and attentive--all the attributes one would hope for in excellent customer service. Nick M. who did the actual plumbing repair (replacement of an old toilet) exemplified all the attributes of a highly skilled plumber. Moreover, he was cheerful, kind and informative. I only hope that when I need work done in the future that Ben Franklin sends him back to my home. Jeff Baker Santa Rosa, CA
06/14/2015
Provided by SuperpagesJerry Brester - Smith was prompt and explained what and why he was repairing. He is a very polite young man and we would recommend him to everyone.
06/08/2015
Provided by SuperpagesThe staff was very courteous, they explained everything in detail of the work that needed to be completed.
06/02/2015
Provided by SuperpagesGustavo provided the full customer experience - helping us understand all our options, providing helpful contextual information about our overall plumbing situation, then once we made the decision, completing the work quickly with great results. Ideal resolution to our plumbing woes!
05/25/2015
Provided by SuperpagesCree was fabulous. He arrived on time was very polite and knowledgable. He listened to my thoughts on the issues and worked diligently and quickly to resolve all problems! Wonderful experience and would recommend him!
05/21/2015
Provided by SuperpagesGustavo is very knowledgeable, helpful and professional. Couldn't ask for more.
05/19/2015
Provided by SuperpagesJerry B was the plumber sent to check on pipes under our house which had previously been repaired by Ben Franklin. I saw moisture under the house and was worried that it was leaking again. Jerry was on time, was very thorough in his check and explained things well. He also answered questions I had about a hot water recirculation system. Very happy with service provided.
05/09/2015
Provided by SuperpagesVery personable.
05/01/2015
Provided by Superpageswe were very satisfied
04/27/2015
Provided by SuperpagesJerry B. replaced a leaking disposal for me. I had heard that Ben Franklin had a good reputation and Jerry was an excellent representative for them. Work was timely & clean; pricing and warranties were explained. Great service from a personable and knowledgeable professional. Cheers for Ben Franklin and Jerry!
04/25/2015
Provided by SuperpagesKelvin the plumber was terrific. He was personable and efficient. He did the job well and provided good information.. I will ask for him again.
04/22/2015
Provided by SuperpagesVery professional and quick service!
04/20/2015
Provided by SuperpagesJerry was professional, down to earth, helpful and honest to deal with. He was a pleasure to have in my home and I would certainly like to see him back again when I need more plumbing services completed.
04/18/2015
Provided by SuperpagesGreat service- Jerry B was courteous, answered all of my questions, worked hard and finished the multiple tasks ahead of schedule. Cleaned up after himself. Have used Ben Franklin for my plumbing X2 years and have found them to be prompt, responsive and affordable, not to mention providing quality work. Will continue to use them.
04/13/2015
Provided by SuperpagesHave used Ben Franklin for years. Would have no other and have recommended them to others!
03/20/2015
Provided by SuperpagesThis was my initial visit to check out my plumbing after signing up for the maintenance program. The technician, Cree, was very nice and knowledgeable.
More Business Info
The Puntual Plumber
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 415-821-4357
TollFree: 866-867-5309
- Services/Products
- Electric Water Heater Repair
- Unclogging & Cleaning
- Water Heater Repair
- Repiping
- Copper Piping
- Water Heater Repair/Replacement
- Burst Pipe Repair
- Plumbing Installation
- Video Inspections
- Gas Line Installation
- Sink Repair
- Water Main Repair
- Tankless Water Heater Repair
- Leak Detection Services
- Pipe Relining
- Leach Lines
- Storm Drain & Catch Basin Cleaning
- Drain Cleaning
- Sewer Cleanout Installation
- Septic Tank Treatment
- Electric Power Rodding
- Drain Maintenance & Repair
- Warranty Services
- Underground Pipe Repair
- Water Line Installation
- Emergency Cleanup
- Boiler Repair
- Electric Rotating Cutters
- Septic Pumping
- Water Heater Installation
- Rooter Service
- Pipe Repair
- Flood Control
- Electronic Line Locating
- Leak Repair
- Garbage Disposal
- Emergency Services
- Electronic Leak Detection
- Trenchless Excavation
- Water Heater Maintenance
- Bath & Kitchen Remodeling
- Water Leaks
- Plumbing Inspection
- Commercial Sewers & Drains
- Gas Line Repair/Replacement
- Gas Water Heater Repair
- Sinks
- Solar Water Heater Repair
- Fixture Replacement
- 24 Hour Plumber
- Sewers
- Sewer Repair & Replacement
- Water Lines
- Underground Leak Repair
- Pipe Thawing
- Water Heater Rental
- Construction
- Drain Repair
- Water Jet Cleaning
- Sewer Repair/Replacement
- Leak Detection/Repair
- Sewer Cleaning
- Drain Trap Treatment
- Electric Snake Service
- Plumbing Contractors Commercial
- Titan Water Heater Repair
- Sewer Lines
- General Plumbing
- Home Maintenance Programs
- Shower Repair
- Emergency Plumber
- Filtration
- Trenchless Cleaning
- Trenchless Repair
- Solar Water System Repair
- Grease Trap Treatment
- Industrial Sewers & Drains
- Drainage Systems
- Hydro Jetting
- Industrial Plumbing Contractors
- Point of Use Water Heaters
- Electric Water Heaters
- Direct Systems
- Indirect Systems
- Sewer Pipes
- Heat Pump Water Heaters
- Wholesale Water Heaters
- Self-Cleaning Systems
- Water Heater Parts
- Used Water Heaters
- Energy Efficient Systems
- Boilers & Water Heaters
- Solar Water Heaters
- Industrial Water Heaters
- Hybrid Water Heaters
- Tankless Water Heaters
- Gas Water Heaters
- Electric Heating Equipment
- Sewer Pumps
- Glass-Lined Heaters
- Commercial Water Heaters
- Tank Water Heaters
- Oil Water Heaters
- Brands
- American Standard, American Water Heater, Ao Smith, Aquastar, Bradford White, Rinnai, York
- Payment method
- amex, check, discover, visa, mastercard, cash
- Neighborhood
- Southeast Novato
- Accreditation
Better Business Bureau
- Other Link
- Social Links
- Categories
- Plumbers, Building Contractors, Drainage Contractors, Piping Contractors, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Heater Repair, Water Heaters
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