Dr. Robert Brateman, MD
40015 Grand River Ave Ste 100, Novi, MI 48375
Reviews
04/19/2018
Provided by YP.comAs a very thorough and outstanding physician, I would say Dr. Brateman is one of the best. Good patient side mannerisms, talks to you, is genuinely concerned. The office is OK. He runs too large a patient load though and things breakdown from there. Hard to get appointments - I was told I'd have to wait a month and a half for annual physical appointment. He runs the business, like a business - there are no prisoners when it comes to being late or missing an appointment. Charged almost $100 for missing an appointment. I was traveling for an emergency trip for work in Houston, could have never made it. No prisoners when it comes to being late on a bill. I had misplaced the late fee charge and within 45-days it was being followed up on by a collections agency. I then went to pay the bill in person and book an appointment. I was told this was not an option. I asked for my records was told the bill needed to be paid. I undertsand professionalism and a need to be thorough. However, empathy and understanding should guide that. I got nothing and the receptionist, while she felt bad, told me this is the direction from Dr. Brateman himself. Patient lost
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Fax: 248-474-4208
- Payment method
- check, discover, insurance, debit
- Neighborhood
- Novi
- Languages
- Hebrew
- AKA
Brateman, Robert K, MD
Brateman Medical Center
Robert K Brateman MD
- Categories
- Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons