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CM
Carl M.

07/03/2014

Provided by YP.com

Bought a 2011 Altima, nice car, 38 k still had remaining drive train warranty, AC quit working after 5 weeks. Bad compressor, not a drive train item. they would be happy to fix for $1200. and made it a point to tell me I should have purchased the extended warranty. Not a single offer to comp, or even split the cost, just sorry, out of luck . The normal, bumper to bumper warranty is 36,000, so at 2 k over a major part fails, and it is to bad , so sad. They said they checked with Nissan, for some kind of special circumstance thing, but no go. So I found an independent shop, ASE etc, who will repair for 800, I did still have to pay $100.00 for the privilege of knowing they could not help us. They were very patronizing to my wife. Quote "Mam, you know when it is hot outside and the humidity is high it takes a while for the ac to cool the car". Are you kidding me! I have only been driving a car for 40 years, I didn't know that when you get in a car and it is 95 outside, 160 inside that as soon as I turn the car on it will not immediately become a cool 72. What a jerk! I did remove the free license plate guard and give back to the service manage and told him I didn't want anyone to know I was dumb enough to buy a car from Auffenberg!

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Regular Hours
Mon - Fri:
Sat:
Categories
New Car Dealers, Auto Repair & Service
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Parking: On Site, Self, Free

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