Lulu's Hair Parlour

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I absolute LOVE this place. The decor is vintage and eclectic and really fun. But most importantly, my stylist Michele is AMAZING. I can not stress how good she really is. And not only will she do a really good job on my color and give me a cut and style that I will get many compliments on, she carries and offers an ORGANIC CHEMICAL FREE COLOR option that covers my hair and grays better then any conventional color I've applied in the past. It smells wonderful while she is applying and leaves my hair looking and feeling better then ever. As far as I know, she is the only stylist in the St. Louis/St. Charles county area that even offers the Organics Color Systems products. Make sure if you go, you ask for Michele. Each stylist rents their own space and she is the only one that offers the organics line. It's wonderful!!

It's a shame this salon is so awful, because it really is adorable. the decor is fun and unique, lots of vintage, rockabilly pieces. i thought it would be the perfect place to go for a professional but alternative style. i was very mistaken.



-my color was about three shades darker than the stylist and i had discussed. i could live with this, however, the dye job itself is spotty and translucent, not bright and vibrant. you can see through it to my natural color and there are missed spots everywhere, especially around the neck.



-the cut is shapeless. a straight across box line on the bottom and some chunks where she got out the "texturizing" sheers when i asked her to make it "less boxy". the only way to hide the uneven weirdness is to wear it curled, which is just impractical and limiting.



-i contacted the salon owner in hopes that she would be helpful and assist me in fixing my color at the very least. after a round of telephone tag, i was told through a voicemail she didn't have time to help me because she wasn't going to take away any time from her clients. (I feel if you OWN the salon, you should feel a responsibility for the satisfaction of ALL the clients in the salon, not just the ones that pay you directly.) She was very rude and unfriendly.



-I'm halfway certain i was charged for a cut and style service, which i did not receive. my hair was cut and dried, but there was no styling to speak of. my hair was dried with fingers, rather than i brush or comb, which i found very unprofessional. however, i didn't receive a receipt for the services and paid in cash, so i have no "proof" and the receptionist is apparently the owners daughter.



-lastly this salon is unprofessional. while i was sitting through my color, the stylists were opening talking about another women's weight "problem". there is nothing worse than leaving a salon and feeling like the stylists are talking the same way about you. also, the stylist was uneducated about the salons products, when i asked basic questions about the shampoo she tried to sell me, she didn't know the answers, and didn't offer to find out.



all in all i wish i'd taken my money elsewhere. i was hoping i'd found a genuine alternative salon but they seem more concerned with getting clients in and out than ensuring they're doing quality work. worst of all, the owner seems to have no pride in her business and client satisfaction.

I had my hair cut and highlighted by Samantha Lanier and she did a fantastic job. I would recommend Lulu's & Samantha to anyone wanting the best hairstylist.

I had purchased a Groupon Now for a shellac mani/pedi on Friday night to use on Saturday between 9-5. I called Saturday right at 9 a.m. to make my appointment. They told me they were completely booked up. Said they normally don't run Groupons when they are busy. I am very disappointed since I was looking forward to trying this place out. Now I am waiting for my refund and made my appointment elsewhere. Now I will never give this place a chance. Shouldn't offer something that you cannot provide...

Lu Lu's Hair Parlor is fantastic! Never a wait and the staff are fun and professional. I always get the best cut and color. My whole family now goes there! The owner is awesome and so creative. She designed the whole retro-vibe and creates and sells one of a kind chandeliers and now blinged-out cell phone cases, purses and more. I've gotten so many compliments. My husband's cut was the best he's ever had. Glad I found the place!

Have had cut and color, nails, spray tans, and facials here!!! Never disappointed! The owner and staff are very knowledgeable and always full of smiles and laughter. Forget the ordinary dull salon and go visit Lulus, you won't be disappointed!!!!!

Cool decor & unique salon experience. Liked the clothing/accessories concept in a salon.



BUT.....

The owner was not very welcoming or friendly. As a new customer, I was very disappointed in her attitude-good thing she has good staff-my nail tech was great!



In this economy, I hope her poor customer service doesn't deter business!!!

Clearly there's no point to make an appointment at this salon. I had an appointment, got there on time. Waited an hour just for them to tell me an appointment that was an HOUR AFTER MINE was more important, and I had to reschedule. I will never go back there, completely unprofessional, a terribly run business. I wouldn't recommend this place if it was the last salon on earth.

This is the coolest salon I've ever been to! Cleverly decorated with unique antiques and a stylish staff to match... My stylist was very educated, knowledgable, and friendly... Prices were reasonable too! Lu lus is my new hair home!

I took my daughter here for her first hair cut and mani. Natasha was great! She also did my hair and last min eye brow job. Diane does great nails! The only problem, our appt was in the books a month ahead of when it should have been scheduled for, but it all worked out in the end! Definately will be going back!