Oak Creek Plumbing, Kitchen & Bath

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I located Faust Plumbing Co. on the BBB website and decided to contract them to do some new plumbing for a non-existent bathroom upstairs.
After having received quotes from two other establishments, what sold us with Faust was the immediate knowledge Bryan had when he came to the house. For weeks I had sent emails with questions and drawings, since I have a need-to-know on how things will be installed.
My work was scheduled for a Monday, but on the previous Friday, he emailed me to ask if it was OK to reschedule, since they backed up a bit, one guy had to go to a funeral and two others were stuck trying to wrap up a pretty big project that got delayed a bit.

Since I was in the trades for twenty years, I completely understood how things go, so of course we said yes.

One of his employees, Mark showed up on time and had great solutions, to a complex plumbing job. He was a joy to work with, thorough in his work, full of stories, and funny!
He nearly finished the job on the first day, but since I had to complete some additional installation of some walls, they decided to come back on the same day my roof was replaced.
The roofing company was to install a B-vent for my furnace/water heater, but there was issues. I called Bryan, and to my appreciation, he had Mark come back right away, this way the roof could be completed. And true to Mark's knowledge and ingenuity, he found the solution.
In the end, I would recommend Faust Co. to any family member or friend, and that says a lot for me. I am a person that has high expectations, but also willing to pay for great service. They are full of character and integrity.

Excellent plumbing workmanship from Ed, at Oak Creek Plumbing..On time, water heater install, alongwith basement faucet, and cleanup after all work completed..Ed was great to talk with..Displayed excellent customer service skills..