Mediterranean Impact Windows

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I hired them to replaced my old condo windows and doors. Had no problem with them. Windows are great, door is very nice. Everything seems very sturdy and strong. Very nice people to deal with and very honest.

Moez & his crew are the best! They did an excellent job on my windows and door of my condo. No problems at all.
I would recommend them to everybody.

They just completed a 15 unit remodel for us and it was seamless from permitting to completion. I am happy they have new professional crews that take their time and are punctual and polite!!

In early spring, I contracted with MIW (Mediterranean Impact Windows) to install hurricane windows/doors in my Condo at the Galleon. At that time I told them, I have to leave to the North in early May , so the job has to be completed for that time and that the job has to comply to the regulations of the Condo. I gave a deposit of $4950.- Getting closer to my scheduled departure time, and without hearing anything from them, I called them several times. A secretary assured me that somebody will call me back. That call never materialized. One week before my scheduled departure, I drove to the company in person and I was told that they will come in the next days. They came on a tuesday, first day two persons, on the second day one person, worked until thursday at which time the job appeared completed, with the exception that the screens and moldings were not installed. I was told they will come next day and install the items, so I gave a check for final payment. Next day, they did not come and they did not return my phone calls.

Upon inspection I discovered:
-In addition to the missing screens and moldings, the installation does not comply
to the required specifications
-The quality of the windows and installation are very poor; The sliding windows
do not open as they should, they are crooked, they are wobbling etc.
-There are number of esthetic problems

Monday, after several unsuccessful phone calls to them, I cancelled the check. As a result, MIW asked for a meeting. At the meeting the President of the Condo Association was present as well. We agreed, that in my absence they will have access to the apartment, they will correct the problems and if the Condo Association is satisfied with the result, I will reissue the check. When I came back in October, it was obvious that they did not remedy the problems. They installed the moldings, the screens (by the way the newly installed screens are not the right size. They are smaller than the opening they should be installed in) and fixed some minor esthetic things but the major problems were not corrected.
We had again a meeting with MIW. MIW was represented by the owner, Mr. Elton Karaj. He agreed with my complains and told me he will come next day and fix them. They did come and spent three hours working. Mr. Karaj appeared trustworthy and foolishly, I gave him a check for the final payment. An inspection later showed, they did not fix the problems. The windows are still not opening as they should, the hung windows are crooked and wobbling, the screens are not the right size etc. MIW cashed my check and as before, they do not return my phone calls.
After three days of unsuccessful calls I threatened on he phone to take legal action. Mr.Karaj called me and told he will come next day, between 1.30 and 2 PM. He has never came. ,

Not reliable. I called and someone was supposed to call me back to set up an appointment. The next day I received a phone call from Elton, who I believe to be one of the owners telling me he would be there shortly. I told him I was not there and someone was to call me to schedule an appointment and never did. He told me not to worry that if I could be at my condo between 8:30 and 9:30 the next morning he would come them. At 10:30 I received a phone call from Elton telling me he would not be able to make the scheduled appointment he FORGOT he had a previous appointment. I called back and scheduled another appointment for April 22, between 3 and 4 I called his secretary to tell her I was there at 3 15. At 3 :40 I received a call from Liz telling me that Elton would not be available for at least another hour. The appointement was scheduled between 3 and 4 and at 3 40 I get this phone call. He has no respect for any one else's time. THINK TWICE BEFORE USING THIS COMPANY.

I hired this place to do my windows and doors at my condo. I am from Canada and reside here part time. I needed someone trustworthy so that the work would get done when I was away and still not worry about.

I was happy with the guys as they kept me updated and also made me feel very important. I felt as though my apartment was the most important one they were doing even though they were very busy. Great work, great service, happy with the results!

I hired Mediterranean Impact Windows on 2010 to intstall all the doors and windows on commercial building. They were really good on detailing and right on time with permits. I was very impressed that the place was left clean and the guys were real profesional.



my two thumbs up!

I would recommend this company to anyone. I hired them in January 2011 to replace my current windows and doors (front door and back door). I was very happy with the work they did. The company worked with me in chosing the right products that would suit my house and did all the work for the permits. They kept me informed the entire time which was very important to me. I would highly recommend this company for any window and door products.

I recently had my entire house and office remodeled as well as had new windows and doors installed. I had the pleasure of working with Mediterranean Impact Windows and was very happy with the service. They showed me step by step what would happen, how much time it would take and notified me of every step that they were taking. The installation happened while I was staying in my other house in New York and the company sent me pictures of every step of the job/process.

I felt informed, safe, and happy with the job!

I would highly reccommend this company for any home remodeling as well as impact windows and doors!