The UPS Store
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300 E Oakland Park Blvd, Oakland Park, FL 33334
300 E Oakland Park Blvd, Oakland Park, FL 33334
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08/05/2023
Provided by YP.comToday, I wanted to extend my service for another year, but the company try to charge me a $22 late fee.
They sent me several payment reminders, but nowhere was it indicated that I needed to pay more.
Additionally, I visited the store multiple times, and no one mentioned it to me either.
Considering that I've been a loyal customer for many years,
it's disheartening to receive such treatment from the staff and company management.
P.S. Just a week ago, the payment was ~$375, and now it's $418 with the discount and late fee.
I wanted to speak with one of the owners, but unfortunately, I wasn't given the opportunity.
Apart from this situation, I have nothing bad to say about the service; I've been very satisfied for many years.
11/15/2008
Provided by YP.comI ship around the world, various size packages, and i always have this store package all my items for me. It is always a quick and easy transaction when i go there, in and out just like it should be. Have never had any damaged packages, but if i ever do, knock on wood, it would be from UPS not this UPS Store. I always recieve excellent service with a great attitude.
11/15/2008
Provided by YP.comI have been to this store many times in the last year and I would venture that this is one of the few places that still know what customer service is all about. Never have had to wait to be acknowledged and always with a smile. Once i had a package that had to be delivered on the next day and it was at closing time, the store clerk ask the driver to wait for one more package and he was almost out the door. Thanks for that added service. Very nice clean comfortable location!
11/13/2008
Provided by YP.comNeedless to say, my experience with this store was horrific - avoid this store and the one that is operated by the same owner on Dixie Hwy & Commerical Blvd. Two damage claims, poor customer service and having the manager (Buck) decide that they were going to stop my mail and not even contact me surely is an example "bitterness at its best'!
I was very surprised to hear how disappointed and dissatified this customer was with our service. We did have an issue with a claim, which was resolved and he was paid in full. Not only did UPS pay this customer in full the shipping, packing and insured amount of the furniture piece, UPS returned the furniture piece and this customer took it back and planned on repairing it and reselling it. He suffered no loss on this transaction. I had to take a $250.00 loss on my insurance deductible in order to settle this claim and keep my customer happy. In regards to his mailbox rental, we kept his mailbox open six weeks past his renewal date before it was finally closed. We put notices in his mailbox 30 days before due date, two weeks before due date and lates notices after the due date. We follow postal regulations in the rental of mailboxes. Per our agreement with customers, we are not required to continue accepting mail past due date. This customer was six weeks overdue before he showed up to pick up his mail. This customer spoke of "bitterness", my staff and I consider ourselves to be professionals and do our best to service our customers. We try not to judge any of customers, even the most difficult ones. We have no bitterness or harsh feelings towards any of customers because we understand that there will sometimes be difficult situations to manage and there will be dissatisfied customers. I am happy to say that OVERALL, our customers are very satisfied and happy with our service. We pride ourselves on our work ethic and can only wish this customer the very best. Good luck, Jay.
08/04/2007
Provided by YP.comthanks for helping us get our wedding edited and on a dvd
08/04/2007
Provided by YP.comgood work guys! thanks
08/04/2007
Provided by YP.comWe had them do an independent film for us, we took in 6 tapes and we had a completed movie including box cover in 2 weeks.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Extra Phones
Fax: 954-358-2798
- Services/Products
- Computer Access Document Shredding Faxing Freight & Furniture Shipping Mailbox Services Mailing Supplies Moving Boxes Notary Services Office Products Packing Services Passport/Photo ID Services Professional Printing Services Shipping Services Small Business Services Stamps & Postage
- Brands
- shipping
- Payment method
- cash, check, master card, visa, amex, discover
- Location
- Oakland Park Mall
- Neighborhood
- Wilton Manors
- Other Link
https://locations.theupsstore.com/fl/wilton-manors/300-e-oakland-park-blvd
- Categories
- Mail & Shipping Services, Copying & Duplicating Service, Fax Service, Mailbox Rental, Notaries Public, Passport Photo & Visa Information & Services, Printing Services, Shipping Services