Subway
820 N County Rd W, Odessa, TX 79763
Reviews
02/12/2016
Provided by YPmobileI took a trip to this subway for lunch. I don't come here often and now I remember why. The customer service was less than stellar. I was in line behind someone and they were listing everything they wanted. Right before she folded the sandwich in half, he said "oh yeah! And salt and pepper!" Not a hard task. She rolled her eyes and put it on his sandwich. She acted like she was too good for working at subway. Also, whenever she asked what I wanted on my food, I told her lettuce, cucumbers, and ranch. She got the stuff on the sandwich and while she was carrying the cucumber onto the sandwich, she dropped one on the counter. It's no big deal. But then she put the cucumber she dropped onto my sandwich. Now, I've worked in the food industry for over 4 years and when that situation has happened, we would throw that single cucumber away to avoid contamination. But she put it on my sandwich RIGHT IN FRONT OF ME. Then, when she cut the sandwich, she grabbed a knife that was obviously not clean. It still had some dried up crusty stuff on the knife, and she just scrapped it off on the rim of the trashcan and cut my sandwich. This was one of the most unsanitary trips to subway I have ever made. I don't want anything out of this whole ordeal, but Jesus Christ, train the employees to be sanitary if anything at all! I've already complained to this store once and to have this be the second time after not coming here for weeks, it tells me that this is not just a one time thing, but it happens every day. I would much rather have someone not know a damn thing about their job, and be clean about it, than to have someone who knows their job well, but is unsanitary about it.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Payment method
- amex, apple pay, company card, debit, diners club, discover, master card, visa
- Other Links
- Categories
- Fast Food Restaurants, Restaurants, Sandwich Shops, Take Out Restaurants
- Other Information
Cuisines: Fast Food, Sandwiches