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C
co_otter

07/21/2011

Provided by YP.com
I don't know where to start - ...

I don't know where to start - the (unnamed) lady who took our reservations actually specifically lied to us about the property. We traveled with our children and 3 other families and their children (all friends). We were told that we would all be together. We were told that the property is "right on the beach" and that you can "walk right out to the beach".



This is a scam! They collect your FULL PAYMENT up front before you ever see where you're staying and before they tell you where you're going to stay. They threaten you with a ridiculous list of "rules" and cancellation fees... then you finally get the bad news (after you've paid). The property is not on any beach of any kind, it's on a cliff next to the dam. The nearest beach is public and around 2-3 miles down the highway and across the dam. The views from the deluxe "cabin" (which is actually half of a poorly remodeled double-wide trailer) are BEAUTIFUL. This was the best thing about the property.



Two of our families shared the "deluxe" cabin and then the other two families held individual cabins ACROSS A HIGHWAY. The individual cabins are terrible shack-like dwellings with non-working air conditioning, bugs everywhere, mold, and what must have surely been wiring and construction standards far below what anyone would consider safe building standards. For example - our light was a single socket literally hanging from the ceiling by it's own electrical wires.



We stuck it out because of the threats about cancellation fees and the owner literally held our primary family's credit-card hostage against us. She was rude and unwilling to credit or change anything for the lies we were told. One of her employees actually told me (when the owner wasn't around) that she does this all the time (even lying to old disabled people about ada accessibility) and that she's quitting.



I've slept in better places for free than our cabin for $100/night! I MUCH RATHER would have stayed in a decent hotel room back in Ogallala and driven the extra 10 minutes each day to the lake for $70-$80/nt than pay that. The days were over 100f and the air conditioning either didn't work or was wholly inadequate - again the property owners did nothing to correct this and didn't care that we have small children including a diabetic 5-year-old.



I don't know how many ways I can say DO NOT STAY HERE. You would be far more comfortable and have saved more money in a tent in a camping area than here. Pick a hotel or a camping area... or one of the many beautiful homes around the lake for rent... do not stay here!



The property owner's staff are actually VERY FRIENDLY and kind but powerless to do anything to make your stay better. They and the view were the best part of our visit.

More Business Info

Hours
Regular Hours
Mon - Wed:
Thu:
Fri - Sat:
Sun:
Payment method
master card, visa
Categories
Cabins & Chalets, Hotels, Lodging, Motels, Vacation Homes Rentals & Sales
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