Professional Plastics, Inc.

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The sales rep., Kristin Peterson, led me to believe they were happy to help build some plastic ice chutes for ice company. Dan Lancaster would call me within a day or to with questions on my design, and ideas to make it better as well as an estimate of time and money involved. I never heard from them again, so months later I walked in there and got an apolagy. Kristin said she would have Dan call, but he didn't. After several more phone calls I got Dan on the phone (Kristin was out), and he told me that he couldn't make them "food grade".

I had made it clear that if I was too little of a business to be worthy of their time, please let me know and I would find another route, but they had assured me that they could help me. I was not in a hurry back then, but knew I would need it before spring, and possibly at any moment if another machine failed. I wish they would have let me know months ago, so I could order a stainless steel one.

Summary. If you are not a huge corporation needing a huge amount of product, don't trust that they are intersted in helping you. Don't think for a minute that they care about you, or the success of your business, or make any effort to avoid doing you harm.