Dropkin Head Start & Daycare Ruth

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My daughter was not accepted due to our Income, however that is not the issue. The staff lost our first set of paperwork. I was the one who initiated two follow up calls that turned into a "you'll get a call back". The first follow up, i was told she was approved, the second (days before school starts across the state) she is not approved. I was looking for an apology, it did not come.