Majors Medical Supply

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I️ have been using Majors Medical Supply for more than 10 years. They deliver my oxygen and I️ also got my wheelchair from them. Their staff is very helpful and knowledgeable. The delivery technician has taken very good care of me and is knowledgeable and polite. I️ highly recommend this company

This company is a joke. They can't/ won't get supplies my patient needs and they keep trying to talk the mom into using different supplies them the doctor orders. For 2 years they bugged her about it and then her doctor retired so she got a new one and they went over her head and asked the new doctor to change it. Now the new doctor prescribed a different kind of machine and they refuse to order it saying that will have to pay out of pocket until insurance reimburses them. I kinda thought that was your job! The doctor himself has even called and it's a no go. Stay away, far away!

I also had an issue with this co. Ordered my bi pap machine took 2 months+ to arrive and then was the wrong one.Had to wait another week. Their salesperson for the cpap and bipap machines was not very knowledgable about my machine and I had to tell him how many filters it took. Kept billing me for full face mask and I use nasal mask. I even provided the billing code numbers for the correct item..Had to get my Insurance involved about the wrong billing,still no fix.Then after I complained to the Better Business Bureau I finally had it taken care of.Called about info on an upgrade kit to my machine guy never calls back. Finally talk to him and he don't know what I'm talking about. Double check every entry on your bill with them.

This company is totally unprofessional. I purchased a CPAP machine back in June of 2012. The technician that helped us Patrick said he had been with the company for 20 plus years. Patrick when we were there treated us good, but my wife and I told him we would only by the machine if insurance would cover it. He got one of the office ladies (Diana) to come back and talk to us, and she said "all you have to pay is $263.00 and your insurance will cover the rest." We told her that if insurance covers it, fine with us. Diana said, I will even call your insurance to confirm they will pay for it! We signed the papers, took the machine. Six months later, November 20th, we received a bill from Majors Medical, that we owe $1,146.00 . Of course we called Patrick and Diana, and of course neither one are working there. We called our Insurance, and they checked there phone records, and the Insurance company said no one from Majors Medical called on the date to check about insurance. My wife and I are honest, professional people, and we pay all of our bills. We just want to caution people when dealing with this company, and I don't want anyone to go through what we went through! ......Steve Ocker, Edmond.

Be careful using this company they are very select on how they do business.. they have very strict guidelines to which they will work with customers after the sale. They will change the rules on the warranty after its gone out.

I was told my wheelchair would be delivered to me at 9:00AM. I waited until 11 and called asking if my wheelchair would still be delievered that day. They told me it would be there by 1:00. I waited until 2 and called again. Once again.. they told me it would be there at exactly 3:00. I waited until 4:00 and called again and they were closed. With this being July 4th. They arent open again until the day after the 4th. I really needed my chair for July 4th and they knew this. Now I am stuck in my house for the holiday because I cant get around without that wheelchair. I am absolutely appauled that they did this to me. I will NEVER ever order anything from them ever again and I suggest if you ever order something from them... pick it up yourself or expect to be waiting all day and not getting the medical supplies that you need.

I have never bashed a business before, but I must say they have the absolute worst followup that I have encountered.No, actually NO follow-up whatsoever. No return calls, completely dropped the ball on my order several times. I do not know how they stay in business