Massengale Eye Care

Write a Review405-631-2020

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20+ years ago I had RK surgery. Due to this surgery, I have struggled with getting corrective lenses since my distance vision started failing about 5 years ago. I scheduled an appointment with Dr. Massengale. My experience was wonderful. He and his staff worked with me to get me fitted into soft contacts. I look forward to now getting fitted with new glasses. I was so pleased that I suggested my son see him also. After his appointment he told me " Mom, I've never had such a thorough exam".

I highly recommend Dr. Massengale to you, especially if you have any out of the ordinary issues with your eyes. GREAT EXPERIENCE OVERALL.

My visit to Massengale Eye Care was an excellent experience! They handled my eye care in the most professional and experienced manner and I am a patient for life! The staff were all courteous and very friendly. The billing of my insurance coverage was handled quickly and very efficiently. Great place for all you eye care needs that will take care of you!

We have seen Dr. Massengale for about 10 years since we moved here. We have many choices but he is the best. The only time I have ever waited very much was when I had not made an appt. and was a walk-in. They once had walk-in times and those times could get very busy. I have appreciated that they can work you in right away if you have a problem. When my daughter had issues with her contacts, they saw her right away. Dr. Massengale is always kind and patient and seems to be very knowledgeable and up-to-date. We trust him and that is very important. Also, we try to use them when we buy our glasses too because we usually get such great service. Some places you buy glasses are hit and miss with sizing and the advice you are given but Massengale's has given us great care. They will order anything you might be looking for if you don't see on the shelf. Dean is the best we have ever worked with and we have lived several places. Nothing bad to say about Massengale's. If you don't love your eye doctor or if you need help finding the right glasses, give Massengale's a try.

My husband are not yet patients of Dr. Massengale; however, we hope to be in the future. We went to his business with a prescription from another Dr. and found the staff to be HIGH CLASS!. Donald helped us; he was so professional and thorough. He even asked my husband if he preferred to be called Mr. G____ or Kenny. He helped him find XXL glasses that were so perfect. We are so pleased to find a place that is respectful and courteous to customer. Highly recommend to everyone!!!!!

I have been a patient of Dr Massengale for over 20 years. I have good insurance and can go anywhere but I CHOOSE to see Dr. Massengale. He is not just an optometrist but is licensed to do medical optometry as well. He moved out of the mall to a nice building that makes me feel so relaxed!! New building and new staff make this my favorite Dr to visit!!!

I have been going to Dr.Massengale for 5 years. He is a great doctor though his staff could use some customer service courses. When I asked about certain billing issues they weren't helpful about the information that they provided. I agree with the other gentlemen, do not go here if you want to get ripped off. I have insurance and the billing staff charged me for something from 2 years ago which is supposedly on the same billing cycle as the year after that, and they are just now submitting the bill in 2014 to my insurance. So what did I pay for when I went in that year, who knows. The staff was uncourteous and didn't seem to care about charging me from something from years ago which was not even my mistake or my insurances mistake. They failed to execute their job so why should I have to pay for their mistakes.

The staff and Doctors are wonderful, Dr Massengale is one of the kindest people you could meet, there is no doubt about that. But the experience itself is not good at all. The wait time is the worst. I watched people standing, no place to sit, because the place was booked. Its clear they overbook their appointments. I watched people who waited a long time need to reschedule because they needed to leave and couldn't wait any longer. My appointment, on two different occasions, was 3 hours and 2 hours on another day. I was supposed to come back to be seen again and pick up contacts that I already paid for and I couldn't do it...I decided my time was more valuable than my money.

Run the other way!



Other than Dr Massengale, everyone that works there is there to rip you off. I got charged over and over for my contact lens exam that I can't even use because I cannot see out of them. If you work hard for your money, go elsewhere. This will be my last and I will make sure everyone I know stay away from them. If you are going there anyway, watch for how they will turn routine eye exam into medical necessary and charge you and your insurance for it. My contact lens...in the trash. Worse then not having them on.

The overall service was good. Candice was awesome. I do have to say that the wait time was absolutely ridiculous though. I got there at 10:05 and didn't leave until 12:45. That's a bit much. I would have said something but Candice made me smile.

Excellent Service from the time i walked in the door, to the time i left