Pool Doctor of OKC

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This is my fourth year using pool doctor. They have done all that I have asked. I am trying to take care of basic cleaning myself. They manage water quality and all of my equipment. Very happy with them.

They have installed my Raypac heater, filters, new pump motor etc.....all went well.

I called today to get a quote, the woman was rude, and said they charge a 68.00 service call to come out the first time, plus 45.00 an hour.... I told her the pool has had a serviced and just needed regular cleaning. She said "that is what is is". I told her that didn't make sense. She hung up on me..That should tell you what kind of service you will get....

Without a doubt the worst company I have ever used to maintenance our pool. From the start when Delmar first came out to do the initial cleaning things seemed like they would go smoothly but it all went down hill after that. For weeks they would change the days they cleaned. Some weeks I would have to call and remind them to please have someone come out. I would always get excuses as to why they hadn't made it out. Then the last 3 weeks with a new person they sent over who's name Jose the pool was barely cleaned. He would simply take the surface leaves out and refill the chlorine tablets then leave. I told him it was unacceptable the second time he came back and that the pool needs to be vacuumed and brushed but he still didn't do it. The last time he was here last Friday he basically did nothing at all. I called the main office and let them know this was unacceptable and very unprofessional. I heard nothing back and no one came back out so I called again on Tuesday. I finally get a call back yesterday from Delmar saying basically he doesn't care and its not worth his time. He refused to make it right and said I should just go use someone else. That was obvious I would be using someone else but to treat your customers like that is terrible. Whatever you do don't waste your money with the Pool Doctor you will only end up paying them to clean it yourself.

Good Hard working people that try to do their best to meet the Customers needs.