Midas Auto Service Experts

Write a Review913-764-4663

CLOSED NOW - Opens at 8:00am

This started at the Midas in Olathe. We brought our car in for an oil leak, brakes and overall inspection in August. When we got it back the oil was still leaking, breaks squeaked, and parts were missing and some held together with zip ties and duct tape. We brought it back two more times. We then brought it to the Overland Park store. One time, they broke our windshield. After at least 3, if not 4, attempts to get the work done correctly (and hours of time getting our car there and back and waiting), the oil still leaks and the breaks still squeak (less than 3 months after the original work was done). They told me today that it is the valve cover gasket (the one they replaced recently but never stopped leaking. They refused to repair my car. They were rude and disrespectful. The service and customer service were awful. My car is still leaking oil and the breaks still squeal constantly. Joe Voda advised it they might have done this intentionally. Zach McEntire was rude, hung up on me repeatedly and refused to let me speak with his supervisor. Zach had told my husband that if we had any problems with that vehicle to bring it back and they would handle it. Therefore, my husband made an appointment, we brought it back, and they were rude and failed and refused to correct the damage they caused. It is still not fixed after spending well over a thousand dollars on repairs.

These guys are great. They will always give you options and they are VERY honest.