Abm Parking Services

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I should NOT have to call them to come pick me up every time I arrive at Eppley. Already seen 3 Budget shuttles and 2 Park n go shuttles drive by. Ridiculous! It�s cold out.

On Jun 26th, I went to the airport to pick up one of my friends and parked the car in quick parking. One hour later, we came out and used the credit card lane. After I put the pink card in the machine, it gave me back a blue card. I don't know why, and usually it needs the credit card. So I put the blue card in and then the credit card. Then it gave me the receipt-white card and my credit card. But it also gave me the pink card. The receipt showed it is 67.50-it should be no more than 5$ for 1 hour. But I didn't realize that they overcharged. When I go back to argue with them ,they didn't admit that it's their fault and take the pink card back. This is really bad frault. Don't trust the machine anymore. Stupd officer, stupd machine. Never use the credit card for checkout.

While the early morning shuttle has proven to be exceptional, I was not the least bit impressed with the afternoon shuttle in Omaha. A group of nearly 80 people were waiting to be taken to the SOUTH LOT, while watching several EMPLOYEE LOT and NORTH LOT buses drive by, most virtually empty. After calling AMPCO, I was told NORTH buses were assisting the SOUTH. The evidence proved otherwise. The empty EMPLOYEE buses driving past with this many people waiting was inexcusable. Once finally picked up, the driver wouldn't allow passengers to stand, meaning 2/3 of the bus stayed empty, forcing people to wait even longer. AMPCO should at least remove the bars designed for standing passengers if they are not to be utilized in the situations they were made for. In short: The afternoon organization, crowd control and overall service was extremely poor and I will be taking my business elsewhere.

I was overwhelmed to be charged $9.25 to park for two hours. I put my Grandaughter on a flight Saturday 7-24-2010. Since we are retired folks, money is pretty scarce around here. I just think that is ridiculous. Next time I will park across the street and walk over. Please get this to the right folks for me. Thank You