Nissan of Omaha

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CLOSED NOW - Opens at 8:30am

In my opinion, a dealership that is willing to be dishonest in one area qualifies as a dishonest dealership across the board. My experience is as follows:
I responded to an internet advertisement for a 2013 Nissan Altima 2.5 S. I’m very unhappy with the customer service, like getting transferred to 3 different sales representatives and the 2 hours spent in the waiting area, but want to focus on their blatant dishonest business ethics.
As a military member, I take integrity incredibly serious. I purchased the Altima 2.5 S only to realize on the drive home, it wasn’t the ‘s’ trim package but rather the base model which retails for $1,000 less. I know I should have been more attentive before purchasing, (lesson learned,) but stupidly took the dealerships word that it was an ‘s’ trim package. The bill of sale says 2.5 s; the internet advertisement says 2.5 s; the car is a not the ‘s’ trim package. When I went back and confronted the sales team, I spent the next 2 hours hearing how it was simply a typo and they would never intentionally mislabel their cars.
So either this CERTIFIED Nissan dealership can’t properly identify their vehicles or they intentionally sold me a base model as the ‘s’ trim package. With either scenario, I could never recommend this dealership and highly suggest you avoid Nissan of Omaha.