T Hurt Construction

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If I could give this company 0 stars, I would. I had such a horrible experience with THurt Construction. I filled out an online form to receive an estimate on my remodeling project. I filled it out over the weekend (on a Sunday.) I reached out to many other companies as well and started receiving email responses that evening. By the end of day Monday, I had heard back from every company except for THurt Construction. Around 4pm I decided to call them, just to make sure they received the online form. I spoke to a woman who answered the phone and said she was IN HER CAR. Right away, they struck me as unprofessional and unresponsive. Who wants to pay a construction company that isn't going to respond to you? She asked if she could pull over to get my information - I said that I filled out an online form and she said great, she could have someone call me back. I asked when to expect a call and she said "I don't know - sometime this week." By Friday I still hadn't heard back from them. I called them around 3pm on Friday and the same woman answered the phone. I went through the same drill with her again. I said I filled out an online form, she should have my information, etc. Oh yes she says, I have it right here. She said "Let me ask Andy if he has talked to you yet." I said nobody has talked to me yet... I haven't heard back from anyone... She said "well you just called in 2 days ago." I said no, I filled out an online form 5 days ago and spoke to you Monday. She relayed to me that I would be hard pressed to find any construction company that would get back to me that quickly. I said I reached out to numerous companies on Sunday and already have quotes in my inbox. She said that Terry is the person that would help me and he self schedules. I asked when I could expect a call from him and she said well, the whole company takes a trip together every year and nobody will be in the office all next week. I said so I won't receive a call until they get back? (THAT WOULD BE 15 DAYS AFTER I FILLED OUT THE ONLINE REQUEST FORM.) She responded by saying she thinks I should use a different company for my project. I asked why??? She said well it seems that you are on a tight schedule and you are already frustrated. I said I have until August for my project - the reason I am frustrated is you said I called in 2 days ago when in fact I filled out an online form and spoke to you 4 days ago. I was trying to hire T Hurt construction for an important project in our home and they made me feel like I was bothering them. I was going to be the one paying them, right? Yes, mam, I will definitely be using a different company for my project. I am glad you agree.