VCA California Veterinary Specialists-Ontario

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Referred by Vet for care and follow up due to cancer. Was greeted with smiling faces, treats offered. Dog was examined in a professional manner, tests done. After all test and xrays were in a physician came in sat down spent apprx 1hr. explaining the process, showing xrays, discussing lab findings, etc. Highly recommend them for emergency services.

MOLLIE'S HORRIFIC EXPERIENCE at California Veterinary Specialist in Ontario.

Mollie walked in: 5 days later she was wheeled out in a bag on a gurney.

Mollie was diagnosed with Gallbladder Mucocele, a condition which requires EMERGENCY SURGERY TO REMOVE THE GALLBLADDER BEFORE IT RUPTURES.
Mollie's regular vet phoned CVS to explain her condition and urgent situation. The surgeon said they could perform the surgery. However neglected to tell her vet that they would wait until the following day, when they had A FULL STAFF. It was 19+ hrs after I took Mollie over that they finally performed the surgery. Mollie's gallbladder had ruptured by then. I was told they cleaned it out really well. He said she would have been dead in 2 days if they didn't do the surgery.
Well they did and she was dead in 3 days.

After a rupture, death is certain, do to Peritonitis. The following days Mollie showed signs of peritonitis, however, the Doctors kept telling me she was resting comfortably and these signs were all NORMAL symptoms after surgery. A vet tech found Mollie dead in her cage Saturday evening. At that point they phoned me to tell me they were giving her CPR - I TOLD THEM TO STOP, JUST LEAVE HER ALONE. I would be there the next morning to pick her up. I was told by the doctor, Dr. Hoose, she would put her in the FREEZER. VERY THOUGHTFUL ON HER PART.

The owners refunded all of the charges, $5,900.00. The surgeon called to express his condolences on Monday, and said he wanted to learn from this experience so that
he could do things differently next time. I told him, Mollie was not an experiment, she was my life. As a result of this horrible experience, I have learned much about her condition from other vets and research I have done. All I wanted was the truth. I wouldn't have let my best friend suffer and die alone in a cage. I am keeping my promise to Mollie to spread the word about this SO CALLED EMERGENCY HOSPITAL.
These people are unethical, incompetent, and negligent.
As you will find below from the California Business and Professions Code - Section 4875.1.
(1) Negligence or incompetence that involves death or serious bodily injury to an animal patient, such that the veterinarian or registered veterinary technician represents a danger to the public

IT IS FOR MOLLIE'S SUFFERING LOCKED IN A CAGE FOR THE REMAINING DAYS OF HER LIFE DYING FROM INFECTION AND THESE SO CALLED SPECIALISTS, I FEEL I MUST SHARE MY STORY.

If I spare one person from going through what Mollie and I went through I will be grateful.

Lastly - Dr. Osmond, said he wanted to learn from this and do things differently next time. I never signed up for Mollie to be an experiment. !!