Steve's Hometown Toyota Service Department

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CLOSED NOW - Opens at 8:00am

So you think all car salesmen are complete scum? Well, if you're coming to Steve's Hometown Toyota, you would be correct in that assumption! Absolute scum! Initially, I was pleasantly surprised by how smooth my experience with Billy seemed to be going. There was no pressure, no number circles. Yes, everything seemed great until we made an offer on the car. Prior to going to the dealership, we noted from the carfax that there were SIGNIFICANTLY MORE MILES on the car we were looking at than was listed on the dealer's website. However, when we brought this up we were assured we could bargain based on that. However, after driving all the way to Ontario based on that assumption......the company made it very clear they weren't willing to bargain at all, despite the 30% increase in mileage. HERE'S THE KICKER. After we left the lot, they RAISED THEIR ONLINE PRICE BY $7,000. Ludicrous. More than the car originally sold for, quite literally. They were rude in discussing the deal by phone, claiming they'd get back to us in five minutes and in reality taking 45+ for very simple questions. The back and forth was ridiculous, unprofessional, and absolutely disrespectful of the value of our time as serious buyers. In the end, we were sitting at the bank with a check, ready to pay the original price for the WRONG MILEAGE, and they wouldn't take it because they are FULL OF HIDDEN CHARGES. I can't even describe how negative this experience was. These scumbags are the epitome of why people hate car salesmen. Don't waste your time at this dealership. Go somewhere where you are actually treated with RESPECT and COURTESY, where you don't have to waste hours on GAMES and TRICKS.