Paragon Industrial LLP
Opelika 36801, Opelika, AL 36801
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10/27/2017
Provided by YP.comAfter moving into a rented house I noticed a musty smell. My roommate became sick shortly after moving in. She gets tested for allergies quite regularly, and on her next doctors visit she was found to have elevated mold spore counts of two forms of aspergilus in her lungs. We previously had another company come in and they told us that we had a major mold issue due to a leak above the downstairs bathroom-even thought there were spots in other places around the house. After my roommate continued to get sick we noticed more mold spots showing up around and in the vents. We ended up calling Paragon to come take a look because one of my family members had success and good service from them previously. Susan and Rick found that, while mold was a consequence, our actual problem was faulty ventilation throughout our air ducts- causing excessive condensation. They explained every test and procedure they planned on doing, and took the time to answer the many questions my roommate and myself had. They took care of our problem quickly and professionally and truly seemed to care about our future well being. Would definitely recommend in the future. Since they have cleaned and fixed the problem, my roommate has improved dramatically. Thank you, Paragon, for all that you have done!
10/27/2017
Provided by YP.comVery impressed with the crew that came out. They were on time and very professional. I will use them again
04/22/2016
Provided by YPmobileThe company told me that cleaning the vents would take 3 hours but it took 6! I asked what would happen next and they said nothing, but when we turned the AC on grit, insulation and plaster blew everywhere. I spent hours cleaning stuff off my bed, furniture and carpets. What a mess! Not happy
Ms. Ora, We at Paragon Industrial LLP, appreciate your business and I am sorry that you were not happy with our service. Because we had given you an estimated time over the phone, without seeing the full scope of your job, the time required was more than we anticipated once we were on site. Because we strive to do a thorough job, extra time was needed yet no additional charges were applied to your job invoice. We are a bit confused about the blow-back you addressed since our technician engage the A/C system prior to departure as to check proper operation. When you called to make us aware of that there was a problem, we offered to come over and rectify any issues that needed to be addressed. Because you refused this offer, an opportunity for a satisfactory remedy was not possible. We have been in business for over 37 years, and our customers are very important to us. We hope that you will give us an opportunity to serve you in the future and that it may be to your satisfaction.
More Business Info
- Hours
- Regular Hours
Mon - Fri: - Services/Products
- Air Beds Air Duct Cleaning Commercial Services Duct & Vent Cleaning Leaks New Residential Services Window Cleaning
- Brands
- Call US for All Your Janitorial Supplies, Concrete Pressure Washing, Detects Water Leaks From Plumbing & Rain
- Payment method
- mastercard, visa, amex, discover, all major credit cards, debit, check
- Other Link
- Other Emails
- Categories
- Duct Cleaning, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Carpet & Rug Cleaners, Cleaning Contractors, Fire & Water Damage Restoration, Floor Waxing, Polishing & Cleaning, Janitorial Service, Janitors Equipment & Supplies, Leak Detecting Service, Mold Remediation, Moving Services-Labor & Materials, Paper Manufacturers, Paper Products, Restaurant Cleaning, Water Damage Restoration, Window Cleaning
- Other Information
Services: <ul><br /><li>Air Beds</li><br /><li>Air Duct Cleaning</li><br /><li>Commercial Services</li><br /><li>Duct & Vent Cleaning</li><br /><li>Leaks</li><br /><li>New</li><br /><li>Residential Services</li><br /><li>Window Cleaning</li><br /></ul>
Parking: Private, Self