ARC Consulting

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Founded in 1996, At Random Communications conducts telephone performance assessments. Its clients include the Maimonides Medical Center, Suburban Propane, Nailtiques Cosmetic Corporation, Roadrunner Shuttle and Limousine Service, Family Dental Associates, Graco and Future Automotive Group. The company offers telephone mystery shopping, remote monitoring and surveying services. At Random Communications conducts a training program that focuses on topics related to the basics of telephone skills, role playing, positive reinforcement and questioning skills. The company also offers competitive analysis solutions. It is accredited by the Better Business Bureau. At Random Communications prepares summary reports to analyze the aspects of assessment and performance.