Brent Brown Toyota

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Don't plan on having buyer's remorse if you buy a car from Brent Brown. They will threaten to sue you if you try to return the car and don't care if they loose money on the transaction. Once they sell a car it is sold because they pay their salesmen $500 commission per car.



I also didn't have a good experience with their repair department. The mechanic totally lied to sell the car and then after the sale revealed there was extensive work that had to be done. Of course, they were willing to do the repairs for me after the sale.



I am one year away from purchasing a $50,000 truck and I won't buy it from them. I definitely will not use them for repairs either.

I purchased an "inspected" vehicle in 2010 from Brent Brown Toyota - they reassured me several times that it had been thoroughly inspected and they would never sell a "bad" car.



One year later, they are telling me the engine has too much "sludge" due to lack of oil changes and needs to be replaced. $7000 quoted for a used engine to be installed.



Obviously the car was not as inspected as they claimed. So now i'm out the amount I spent on the car, and have to pay 7k for a new engine if I want to keep driving it.

The service advisors at Brent Brown are very genuine when trying to help and are very nice about it as well. I really enjoyed their kindness and honesty. Excellent service done here every time.