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Reviews

KM
Kimberly M.

07/29/2014

Provided by YP.com

DO NOT GO TO THE KAY JEWELERS IN OREM!



One of the staff members there was extremely rude and unprofessional to my husband and me. We simply asked what their lost/stolen ring policy was after misplacing his wedding band, and instead of a polite explanation or decline, we received an insulting: "Aaaaand that makes us liable how?? HOW are we at fault for that?" To make matters worse, the so-called "gentleman" continued to belittle my husband by questioning if we even BOUGHT a ring with Kay Jewelers in the first place.



To top it all off he had the NERVE to try and sell us a new ring. Needless to say, we quickly declined. After this experience I'll never shop at Kay Jewelers ever again. Don't let the same thing happen to you!





Address:

575 E University Parkway, Suite A16. (University Mall)

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Phone: 801-225-5455

Phone: 801-802-1200

Payment method
amex, company card, financing available, discover, master card, visa
Location
University Mall
Neighborhood
Hillcrest
Categories
Jewelers, Jewelry Designers, Precious & Semi-Precious Stones, Watches
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