Docherty, Gloria OD

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I feel like I was taken advantage of, they advertised "FREE" consultation for Lasik proceedure, when finished with the consult, they said I owed $75.00 for an eye exam that I was never told, and did not need. Even when I filled out the papers, no where did I sign for any type of service fees, as again I stress, when I made the appointment no "fees" of any kind were disclosed to me. To this day I am still being billed for this unauthorized fee. Do not use this Free consult....they totally mis represented their service.

HotMama, your opinion and experiences are just that, your opinion and experiences. OE is expensive, even with insurance, to me! Many of us still have out-of-pocket expenses. Insurance only covers so much. OE never offer any type of specials. Even a high-end lofty eye center downtown have exam/lense specials. The staff is professional and the service is excellent. However, in this taxing economy they have only gotten even more expensive! You telling people to get jobs with insurance and get their facts straight, is just plain stupid! You don't know what others' economical or benefit situation is.

Dr. Docherty is great, but the staff is disappointing.

The office staff is terrible and the service they provide is horrible. They are rude and don't know how their computer system works. The examination equipment is also outdated and some of it doesn't work properly. I would highly recommend going somewhere else.

I agree regarding their pricing. Their frames are extremely expensive, they only use the best products. The service is excellent, in my opinion. Their technical equipment is up to par and the optical representative/technicians are well informed and very kind.

They are aresome, been going there for years...Dr Docherty is the best, not over priced, but I have insurance, so people who complain about the prices go get a job that has eye insurance... you get what you pay for, dont by the coach glasses if you dont have the money, oh and by the way, the people in that office do not get offended, I have know them for a long time and they are always understanding...get your facts straight or go to lens crafters!!!

Very disapointing. Overpriced on everything from services to frames. They act offended when you decide not to buy their products