The Cheesecake Factory

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This was the most horrible service the server had open sores on his hands that I didn't notice until I had ate he was not respectful n was grabbing the glass by the rim off the glass with his hands looking nasty like that would have never ate that food if I new his hands looked like that sorry have to go throw up now

I went a while ago and unless they just changed the entire staff...they were great...work as a real team, professional, good guest care, good food, good drinks, love the cheesecakes....of course we all want it cheaper but we'd take it free if offered...I recommend...service was good enough for me to tip him 40% of my bill

The service was terrible and the food wasn't any better. It was highly overpriced as well. If all you want is desert, the cheesecake was acceptable. But there's more to a meal than desert.

The food was terrible. I order the same thing every time I go, Chicken and biscuits. I love the Oak Brooke and Chicago locations, but Orland Mall's food is terrible. The portion size is wrong, the chicken is small and over cooked. I don't get enough veggies or sauce and they claim they changed the biscuit to one large biscuit but it looks like a half of a biscuit is on the plate. I will never eat at this location again and make the 45 min to an hour drive to Oak Brooke or Chicago to enjoy my favorite meal twice a year.