Auto Glass Empire

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Windshield cracked while on vacation at a resort close to Orlando. When we got to a family member's apartment we decided that it was imperative to replace the windshield. Unfortunately, after a quick internet search, we called Auto-Glass Empire. They were the lowest quote of the several windshield replacement specialists called. We were happy that the installer would be there in just two hours and replace our windshield onsight. We were a little confused when the technician asked us to go back in the apartment and even more so when he asked for help lifting and holding the windshield in place. At time for payment we were told our quote was for the windshield cost only. The labor and adhesive were additional. Not only was the price higher but also then told that the technician only accepted cash and followed us to an ATM. 48 hours later the tape was removed and one of the pillar trims was completely shattered. Calling Auto Glass Empire and they had no record of sending anyone to us.