B & K Solutions

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They provided an excellent copier at the best price, beating out 3 competitors. I received a loaner the next day while waiting on delivery. My machine was perfect for this office and we intend to order more for other branches. Best of all is their service -- they say the responce time in within 2 hours, but they usually show up within 30 minutes. If I am down to one bottle of toner -- they deliver another. Even staples are included! B & K, how do you do it?