Enterprise Rent-A-Car
10656 E Colonial Dr, Orlando, FL 32817
Reviews
09/26/2016
Provided by YP.comI rented a full-sized vehicle for a week. I was traveling from Florida to Pennsylvania with a planned stop in Harrisonburg, VA for the night. Fifty miles from the hotel the vehicle notified me that a tire was low , so I stopped and added air. Thirty miles later, it notified me once again the same tire was low, but I continued to my hotel. When I arrived I immediately called Enterprise, and they were very helpful. They sent a AAA tow truck to change the tire, which was temporary. However, they failed to inform me that there would be a $54 charge for this. I could have changed the tire myself for free or better yet, purchased a AAA membership for less and still had 14 months left to use it. I spoke to three people from Enterprise and was never told I would be charged until I returned the vehicle. On top of this, I had to exchange the vehicle for another one because the replacement tire was a temporary one. This required me to back track out of my way 50 miles. NEVER AGAIN!!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Services/Products
- Airport Pick Up Auto Rental Car Rental Luxury Car Rental Rent a Car Rental Cars Van Rental
- Brands
- Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
- Payment method
- amex, visa, discover, master card, cash, check
- Neighborhoods
- Union Park, Union Park Shopping Center
- Other Link
https://www.enterprise.com/en/car-rental/locations/us/fl/orlando-union-park-0751.html
- Categories
- Car Rental, Truck Rental, Van Rental & Leasing