Jacksons Gymnastics

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We bought the 1 week of summer camp for our daughter on Groupon for $62. so she could try gymnastics and see if she wanted to continue. It says in the fine print of the Groupon that a registration fee is due the first day of camp, and when we called to schedule our week, were informed that it was a $50. registration fee. That is a 3-4X higher registration fee than you will find anywhere else for any summer camp. We feel that they should have been honest and just advertised a week of camp for $112. so people could be better informed. To make a long story short, all the families we had planned to carpool with to the week of camp backed out because they all felt misled by the outrageous registration fee, and we had to also back out because of the transportation issue. I called and asked a manager to explain the registration fee and was there any way they could half it for us so that the 4 families would be appeased and would attend the camp- it was actually not about the money for any of us- but about the principle that we felt misled and deceived. The manager said she would ask the owner and call us back- we never heard from her. I called again and got the owner and asked the same question- she said she would ask her management team their opinion and get back with me- I never heard back from her. Now we perceive them to be even more deceitful because they have our money from the Groupon and aren't even interested in having girls from 4 families come out to their summer camp with the possibility of continuing with gymnastics in the future. We were very disappointed with this company and the terrible customer service. Incidentally, one of the families was reimbursed the $62. but only because of spending much time and effort dealing with the BBB. None of us would ever recommend this gymnastics club!