Metro Health Inc

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Fantastic physicians and wonderful staff! Very helpful and caring.

When I go with my Mom, Dr. Quililan is always patient and kind, he takes the time to answer alot of her questions. The staff are always friendly and nice.

I see Dr Q who I've been seeing for 10 years and he's fine BUT nurse Maritza along with the other nurse consistantly mess up my scripts, wrong dosage, wrong meds, forgetting to put my name on the script, wrong birthdate, wrong paperwork for lab, I was supposed to have a BRCA test and it was for a sugar test! Today she called a pharmacy that I haven't used in 2 years and lied to me about it. She tried to blame it on me saying why didn't I give them the right number, I tried TWICE but the receptionist wouldn't take the number down, left 2 messages with the phone numbers on the nurses line and told the receptionist that I didn't think the answering service was working right. I told Maritza about the errors and she said, why didn't you tell us about it before now, I've told them EVERY time since I have to go all the way back to the office to get them corrected!. It's also all in my file, Today the she was incredibly rude and nasty to me, treated me like I was a drug dealer trying to score drugs to sell because I'd asked her to call it on to my pharmacy which they have already done twice....I wasn't aware they weren't supposed to and that is NOT my fault. When I told her the script had been called in twice already she started yelling at other staff about it. She lied to me on numerous occasions about what the pharmacy told her saying since it's a controlled substance, they ONLY dispense on the same day of the last refill which I know is not true. I've been on it for 7 years with never that issue. She finally calls in the script at about 3pm (I called originally at 10am) and told the pharmacy not to dispense until the 30th then tells me she had nothing to do with it and that was the pharmacies policy. I went to the pharmacy and the manager told me that is what the "doctor" had told them and gave me Maritza's name, they told me that while they do often wait the 30 days it wasn't policyI KNOW she is the one who put the 2 day hold on my meds for spite.