Kansas State Bank

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I would give this bank 0 stars if I had that option. Extremely dissatisfied with this bank. We went in for a mortgage loan. We have excellent credit ratings and they gave us an astronomically high interest rate. We were told that the interest rate would be 5.2%, but on the estimate paperwork we got it always said 6%. We asked several times and were told that it would be changed on the final loan paperwork. They sent us the final loan paperwork and it said the interest rate was 6% even though THEY TOLD US VERBALLY SEVERAL TIMES THAT THE INTEREST RATE WAS GOING TO BE 5.2%. Communication from the loan officer was extremely poor. We had to contact her many times with our questions but she never explained things properly to us. We did not take this loan since we lost trust in this bank because of the misinformation they gave us. Then they charged us $590 in costs. I would stay well away from this bank. The service, communication, products offered are all well below par.

Cathy Skeet was very helpful with setting up an account. She was always available and very friendly.

I have been going to Kansas State Bank for over 40 years. I never have to wait long. They are very quick with their services.

The woman I worked with was terrific! Excellent communication skills for business and for regular account holders and it is thanks to this outstanding service that we have banked there for 25 years.

The staff here are wonderful. Very nice people (especially Blake) and they are efficient and knowledgeable.